Can I change my returns request?
You can change your return request if you would like. To do this, your previous return request has to be rejected so you can log it again.
Firstly, contact customercare@ratandboa.com to cancel your previous request.
Once they have done this, please head over to our returns page and enter your details again.
If your a USD customer please log your return here: https://returnsportal.shop/rat-&-boa-usa
If your a GBP, EUR or AUD customer please log your return here: https://www.ratandboa.com/pages/returns-portal/
Please click on the part of the screen that says "Create" and then log your items again, you can then add/remove the correct items or change your refund method, or label options.
