UPS - How to return
How to Return Your Order with UPS.
Receive Your UPS Return Label:Once your return is logged, you will receive a UPS return label via email.
If you do not receive this, please check your spam/junk folder or contact our team.
Prepare Your Parcel: Securely package the item(s), ensuring they are in original, unworn condition with all tags attached.
Attach the UPS return label to the outside of the parcel.
Drop Off Your Return: Take your parcel to your nearest UPS drop-off location.
You can find your nearest drop-off point using the UPS Drop-Off Locator -https://www.ups.com/dropoff?loc=en_US
Alternatively, you can schedule a collection via the UPS website https://wwwapps.ups.com/pickup/schedule?loc=en_GB
Tracking Your Return: Keep hold of your tracking receipt for reference.
You can track your return using the UPS Tracking Tool https://www.ups.com/track?loc=en_US&requester=ST/
Refund Processing: Once your return arrives at our warehouse and has been inspected, we will process your refund in line with our returns policy. (Usually 5 working days)If you have any questions or need further assistance, please don’t hesitate to reach out.