Rat & Boa

Will I be charged customs and import duties?

UK orders have customs and duties pre-paid. Australian orders are charged customs and duties on orders over $1000 AUD when shipping from the UK to Australia. USA orders are now charged customs and du…

What is your returns policy?

All returned items must be logged on our online returns portal and sent back to our warehouse within 30 days of delivery in order to be eligible for a refund. All returns are eligible for a pre-paid…

How do I log my return?

To make a return, please visit the link provided in order to start your returns process, all returns must be made through the returns portal. https://www.ratandboa.com/pages/returns-portal/ You will…

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