Rat & Boa

When will my order be shipped?

We do our best to ensure that your order is shipped on the same day that it’s placed if ordered before 3pm. Orders placed on a Friday after 2pm or bank holiday are shipped the first working day back.…

What is your returns policy?

All returned items must be logged on our online returns portal and sent back to our warehouse within 30 days of delivery in order to be eligible for a refund. All returns are eligible for a pre-paid…

Why is the Happy Returns option no longer available?

We wanted to let you know that we’re moving away from Happy Returns as a return method. Going forward, please use the options available in our returns portal when processing your return. All currentl…

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