Rat & Boa

What is your returns policy?

All returned items must be logged on our online returns portal and sent back to our warehouse within 14 days of delivery in order to be eligible for a refund. All returns are eligible for a pre-paid…

When will my order be shipped?

Order places in our GBP or USD store, we will do our best to ensure that your order is shipped on the same day that it’s placed if ordered before 3pm. Orders placed on a Friday after 3pm or bank holi…

Where is your returns portal

If your a EUR, GBP or AUD customer please log your return here: https://www.ratandboa.com/pages/returns-portal/ If your a USD customer please log your return here: https://returnsportal.shop/rat-&-bo…

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Gift Cards & Store Credit

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Members Only

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Quality

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Returns & Refunds

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Technical