Rat & Boa

Customs, everything you need to know.

We aim to make your shopping experience as smooth as possible. Below is a summary of how customs and duties are handled for different regions: 🇬🇧 United Kingdom All UK orders have customs and duties…

Where will my order ship from?

All orders placed in the currency USD and GBP will be shipped from our UK warehouse. We would kindly recommend checking local customs and taxes before placing your order. Please note, we can not ship…

What is your returns policy?

All returned items must be logged on our online returns portal and sent back to our warehouse within 30 days of delivery in order to be eligible for a refund. All returns are eligible for a pre-paid…

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Technical